IMMEDIATE OPENING - Acct Mgr./Admin Assit

Join the team of the longest running, most respected 
Wine Touring Company on the Central Coast. 
We enjoy the best clients and excel in top-shelf customer service!

Arroyo Grande Office ~ Full Time Account Manager/Administrative Assistant 
Responsible for covering the daily needs in the areas of sales, customer service,
vendor & employee liaison, inventory control, some accounting and general office duties. 
Ensuring that all tasks are executed in a manner that exemplifies
company's mission, vision and core values.

 

Life is short. Work somewhere awesome!

Responsibilities INCLUDE: 


SALES

  • Educate leads on services offered 

  • Confirm availability

  • Draft quotes

  • Convert leads to jobs

CUSTOMER SERVICE

  • Superb phone etiquette & skill

  • Top-shelf guest relationship enthusiast!

  • Excellent written communication skills, primarily email

  • Learned knowledge of product and ability to share accurate information

ADMINISTRATION 

  • Answer and route phone calls

  • Plan itinerary routes/schedules

  • Make and confirm appointments

  • Manage and maintain calendar

  • Vendor relations

  • Collect, read, route and draft correspondence and documents

  • Complete additional personal requests as needed

  • Maintain accurate Inventory on all platforms; Outlook & on-line

  • Filing

  • Maintain cleanliness of office

  • Manage & maintain transportation fleet; stock waters, collect and manage tour logs, schedule vehicle maintenance

LIGHT BOOKKEEPING / QUICKBOOKS PRO

  • Draft Proposals

  • Create Invoices

  • Create/Process Purchase Orders

  • Post Credit Card Charges

HUMAN RESOURCES

  • Assign, schedule drivers and/or guides

  • Generate and send dispatches, tour itineraries

  • Update operations manual as needed

SOCIAL MEDIA

  • Managing social media accounts: Facebook, TripAdvisor, Yelp, Instagram and Twitter, LinkedIn

QUALITIES OF SUCCESSFUL ACCOUNT MANAGER/ ADMIN. ASSISTANT: 

  • Timely / prompt

  • Cheerful 

  • Good attitude

  • Mature

  • Flexible

  • Team player w/ ability to work alone at times

  • Exhibits professionalism with co-workers and customers

  • Extremely organized with strong attention to detail and time management skills

  • Ability to prioritize

  • High degree of initiative; self-starter, motivated

MINIMUM QUALIFICATIONS

• High school degree or equivalent
• Reliable transportation
• Must be able to lift 25 lbs
• Ability to prioritize & multi task
• Excellent customer service skills 
• Superb phone etiquette
• Excellent written communication skills, (primarily email)
• Proficient in Microsoft Office Word, Outlook (some Excel)
• Proficient use of Templates
• Proficient in Windows PC applications
• Previous office support experience preferred
• Minimum typing speed of 30 WPM
• Use/familiarization of keyboard shortcuts preferred
• Knowledge of PDF's and Dropbox
• Familiar with social media & scheduling platforms including Facebook, Twitter, Instagram, LinkedIn


COMPENSATION & BENEFITS

  • Starting at $15-17 per hour DOE
  • Mon-Fri / 8:30 - 5:30
  • Paid Holidays
  • Paid Sick Days
  • Performance Bonuses

EXPERIENCED applicants only need apply

Please send resume and cover letter with a minimum of 100 words of
why you are interested in this position and
why you feel you will be a great fit (PDF format only).

Applicants without both, nor qualified, will not be considered nor replied to.

Thank you for your consideration and we look forward to

meeting our next best team member!